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Corporate Office Gilad's Bodies in Motion Hawaii 1833 Kalakaua Ave Suite 904 Honolulu, HI 96815. For all customer service requests please call: 1-800-438-4310 Office hours: 9am - 5pm Hawaii Standard Time. Please leave a message if you reach us outside our office hours. NOTE: Due to the time difference between Hawaii and rest the world you will normally get a much faster response if you use our support ticket system
To place a phone order please call: 1-800-438-4310 9am-5pm Hawaiian Standard Time.
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For quickest response please use our help desk to submit a support ticket.
We will make every effort to answer your questions immediately during 5am -12am eastern time. otherwise please give us 4-5 hours.
One Year Money Back Guarantee*
We offer an unprecedented “One Year No Questions Asked Money Back Guarantee”. If you’re not satisfied with the results you’re getting from Gilad’s workout DVDs you can return them to us. All you pay is the shipping cost. So shop safely here knowing that you can return your DVD(s) if they are not what you had expected.
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*DVDs older than 60 days that are scratched cracked or damaged can not be returned for a refund or exchange.
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USA ORDERS ​All Orders over $40.00 qualify for FREE Shipping! (USA ONLY) Please allow up to 5 days delivery time before contacting us. In most cases you will get it much earlier. All orders are shipped the same day when: Mon-Fri: Order placed before 5:00pm eastern time ships the same day Saturday: Orders placed before 1:00pm eastern time ships the same day   SHIPPING RATES USA and Puerto Rico Orders under $29.94 First Class: $5.95 (3-5 days) Priority Mail: $9.95 (2-3 days) Orders from $29.95 - $99.95 Priority Mail: $9.95 (2-3 days) Orders  from $99.96 - 129.95 Priority Mail: 14.95 (2-3 days) Orders  over $129.95 Priority Mail: 19.95 (2-3 days)   Canada Orders up to 1.0lbs First Class Mail: $7.00 Orders 1.001lbs - 2.0lbs First Class Mail: $11.00 Orders 2.001lbs - 3.0lbs First Class Mail: $14.00 Orders 3.001lbs - 4.0lbs First Class Mail: $17.00 Orders 4.001lbs - 10lbs Priority Mail: $33.00 International Orders under: $39.99 Priority Mail: $18.00 Orders $40.00 - over Up to 2.0 lbs: $19.00 from 2.1 to 3.0 lbs: $27.00 from 3.1 to 4.00 lbs: $33.00 from 4.1 to 4.5 lbs: $49.00 from 4.6 to 6 lbs: $62.00
​All Orders over $40.00 qualify for FREE Shipping! (USA ONLY)
Please allow up to 3-4 weeks for delivery. The delivery time depends on your country’s customs’ processing time. In most cases you will get your order within 10-15 days.
Customs fees are not included.
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*Disclaimer: Results may vary. Causes for being overweight or obese vary from person to person. Whether genetic or environmental, it should be noted that food intake, rates of metabolism and levels of exercise and physical exertion vary from person to person. This means weight loss results will also vary from person to person. No individual result should be seen as typical. Full disclaimer.
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